What is facilities management?

Many people who look after buildings and services for charities may not even know that what they are doing is "facilities management"! 

Facilities management (f.m.) is a relatively new term.  It is encompasses many different functions relating to property, and services for the users of buildings.  

A short definition could be:

The aim of facilities management is to co-ordinate buildings and services to create the optimum working environment for staff and visitors.